{"id":1477,"date":"2018-06-12T06:51:49","date_gmt":"2018-06-12T04:51:49","guid":{"rendered":"https:\/\/arak.spicehorse.eu\/terms-of-use\/"},"modified":"2023-02-22T20:58:28","modified_gmt":"2023-02-22T19:58:28","slug":"vzp","status":"publish","type":"page","link":"https:\/\/arak.spicehorse.eu\/sk\/vzp\/","title":{"rendered":"VZP"},"content":{"rendered":"
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  1. \n

    V\u0161eobecn\u00e9 ustanovenia<\/h3>\n
      \n
    1. Tieto obchodn\u00e9 podmienky platia pre internetov\u00fd n\u00e1kup prostredn\u00edctvom webovej str\u00e1nky www.spicehorse.eu (alebo \u201ewebov\u00e1 str\u00e1nka\u201d), ako aj pre n\u00e1kup zrealizovan\u00fd vo forme e-mailu.
      \nTieto podmienky bli\u017e\u0161ie vymedzuj\u00fa a upres\u0148uj\u00fa pr\u00e1va a povinnosti poskytovate\u013ea (\u201eprev\u00e1dzkovate\u013e\u201d, \u201dpred\u00e1vaj\u00faci\u201d), ktor\u00fdm je SpiceLife s.r.o. s\u00eddlo: Hadovsk\u00e1 870, 945 01 Kom\u00e1rno, Slovensk\u00e1 republika , I\u010cO: 36693359 a z\u00e1kazn\u00edka (\u201ekupuj\u00faci\u201d, \u201espotrebite\u013e\u201d).
      \nV\u0161etky zmluvn\u00e9 vz\u0165ahy s\u00fa uzatvoren\u00e9 v s\u00falade s pr\u00e1vnym poriadkom Slovenskej republiky. Ak je zmluvnou stranou spotrebite\u013e (fyzick\u00e1 osoba) vz\u0165ahy neupraven\u00e9 V\u0161eobecn\u00fdmi zmluvn\u00fdmi podmienkami sa riadia ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka (z\u00e1kon \u010d. 40\/1964 Z.z.) a Z\u00e1kona o ochrane spotrebite\u013ea (z\u00e1kon \u010d. 108\/2000 Z.z.). Ak je zmluvnou stranou podnikate\u013e (pr\u00e1vnick\u00e1 osoba), vz\u0165ahy neupraven\u00e9 V\u0161eobecn\u00fdmi zmluvn\u00fdmi podmienkami sa riadia ustanoveniami Obchodn\u00e9ho z\u00e1konn\u00edka (z\u00e1kon \u010d. 513\/1991 Z.z.) v platnom znen\u00ed.<\/li>\n
    2. Odoslan\u00edm z\u00e1v\u00e4znej objedn\u00e1vky z\u00e1kazn\u00edk potvrdzuje, \u017ee sa obozn\u00e1mil s t\u00fdmito V\u0161eobecn\u00fdmi zmluvn\u00fdmi podmienkami a tieto pova\u017euje vzh\u013eadom na seba za z\u00e1v\u00e4zn\u00e9.<\/li>\n<\/ol>\n<\/li>\n
    3. \n

      Objedn\u00e1vka a uzatvorenie k\u00fapnej zmluvy<\/h3>\n
        \n
      1. V\u0161etky objedn\u00e1vky uroben\u00e9 prostredn\u00edctvom internetov\u00e9ho obchodu dostupn\u00e9ho na www.spicehorse.eu, ako aj objedn\u00e1vky odoslan\u00e9 e-mailom sa pova\u017euj\u00fa za re\u00e1lne objedn\u00e1vky (z\u00e1v\u00e4zn\u00e9 objedn\u00e1vky).<\/li>\n
      2. Odoslan\u00e1 objedn\u00e1vka je z\u00e1rove\u0148 n\u00e1vrhom na uzatvorenie k\u00fapnej zmluvy. K\u00fapna zmluva vznik\u00e1, je platn\u00e1 a st\u00e1va sa \u00fa\u010dinnou v okamihu potvrdenia objedn\u00e1vky, \u010di\u017ee okamihom, kedy z\u00e1kazn\u00edk obdr\u017eal potvrdenie objedn\u00e1vky odoslan\u00e9 prostredn\u00edctvom e-mailu. Podmienkou platnosti elektronickej objedn\u00e1vky je vyplnenie v\u0161etk\u00fdch \u00fadajov a n\u00e1le\u017eitost\u00ed uveden\u00fdch vo formul\u00e1ri a ich poskytnutie prostredn\u00edctvom e-mailu.<\/li>\n
      3. Ceny tovaru s\u00fa na webovej str\u00e1nke uveden\u00e9 u jednotliv\u00fdch polo\u017eiek tovaru. Uveden\u00e9 ceny zah\u0155\u0148aj\u00fa DPH.<\/li>\n
      4. Pred odoslan\u00edm objedn\u00e1vky bude vypo\u010d\u00edtan\u00e1 celkov\u00e1 cena dod\u00e1vky vr\u00e1tane DPH (ak sa uplat\u0148uje), a z\u00e1kazn\u00edk potvrden\u00edm objedn\u00e1vky s\u00fahlas\u00ed s kone\u010dnou cenou tovaru, n\u00e1kladmi na dopravu a v\u0161etk\u00fdmi \u010fal\u0161\u00edmi pr\u00edpadn\u00fdmi poplatkami.<\/li>\n
      5. Po odoslan\u00ed objedn\u00e1vky obdr\u017e\u00ed kupuj\u00faci automatick\u00fd e-mail na e-mailov\u00fa adresu uveden\u00fa v objedn\u00e1vke, v tomto e-maily alebo v jeho pr\u00edlohe s\u00fa polo\u017ekovite uveden\u00e9 v\u0161etky objednan\u00e9 v\u00fdrobky. V pr\u00edpade platby vopred uvedie kupuj\u00faci ako identifika\u010dn\u00fd \u00fadaj svoju e-mailov\u00fa adresu zadan\u00fa pri registr\u00e1cii.<\/li>\n
      6. Vlastn\u00edcke pr\u00e1vo tovaru prech\u00e1dza na kupuj\u00faceho v okamihu zaplatenia celkovej k\u00fapnej ceny tovaru.<\/li>\n
      7. Vyplnen\u00edm a odoslan\u00edm objedn\u00e1vkov\u00e9ho formul\u00e1ra kupuj\u00faci s\u00fahlas\u00ed s t\u00fdm, aby pred\u00e1vaj\u00faci zhroma\u017e\u010foval a uchov\u00e1val osobn\u00e9 a n\u00e1kupn\u00e9 \u00fadaje kupuj\u00faceho (vi\u010f. Ochrana osobn\u00fdch \u00fadajov).<\/li>\n
      8. Da\u0148ov\u00e9 doklady (pr\u00edjmov\u00fd doklad alebo fakt\u00fara) s\u00fa pripojen\u00e9 k odoslan\u00fdm objedn\u00e1vkam, v\u0161etky objedn\u00e1vky s\u00fa v syst\u00e9me uchov\u00e1van\u00e9 po dobu 5 rokov, v pr\u00edpade reklam\u00e1cie sta\u010d\u00ed uvies\u0165 zmluvn\u00e9 \u00fadaje (registra\u010dn\u00fa e-mailov\u00fa adresu, \u010d\u00edslo a d\u00e1tum objedn\u00e1vky, pr\u00edpadne meno resp. n\u00e1zov firmy \u2013 kupuj\u00faceho).<\/li>\n<\/ol>\n<\/li>\n
      9. \n

        Dodanie tovaru, dodacia lehota<\/h3>\n
          \n
        1. Priemern\u00e1 doba dodania je 3-10 pracovn\u00fdch dn\u00ed, av\u0161ak z\u00e1kazn\u00edkovi bude tovar potvrden\u00fd v objedn\u00e1vke doru\u010den\u00fd najnesk\u00f4r do 15 dn\u00ed. V pr\u00edpade ve\u013ek\u00e9ho z\u00e1ujmu o tovar m\u00f4\u017ee d\u00f4js\u0165 k oneskoreniu dodania. O oneskoren\u00ed dod\u00e1vky, ktor\u00e9 je n\u00e1m zn\u00e1me alebo o v\u00fdpredaji (posledn\u00fdch kusoch) tovaru budeme z\u00e1kazn\u00edka informova\u0165.<\/li>\n
        2. Objedn\u00e1vky prijat\u00e9 po\u010das v\u00edkendu a sviatkov potvrd\u00edme najnesk\u00f4r do 2 nasleduj\u00facich pracovn\u00fdch dn\u00ed. Dodacia lehota sa v tomto pr\u00edpade pred\u013a\u017ei o po\u010det dn\u00ed pracovn\u00e9ho pokoja alebo vo\u013ena.<\/li>\n<\/ol>\n<\/li>\n
        3. \n

          Sp\u00f4sob dopravy<\/h3>\n
            \n
          1. V pr\u00edpade, ak webov\u00e1 str\u00e1nka pon\u00fakne sp\u00f4sob dopravy pri vyp\u013a\u0148an\u00ed objedn\u00e1vkov\u00e9ho formul\u00e1ru, z\u00e1kazn\u00edk si pred odoslan\u00edm objedn\u00e1vky s\u00e1m vyberie sp\u00f4sob dopravy.<\/li>\n
          2. Z\u00e1sielky, ktor\u00e9 s\u00fa vr\u00e1ten\u00e9 ako nevyzdvihnut\u00e9, zasielame znovu v\u00fdlu\u010dne na op\u00e4tovn\u00e9 vy\u017eiadanie alebo na z\u00e1klade \u010fal\u0161ej dohody. N\u00e1klady na opakovan\u00e9 odoslanie tovaru bude zn\u00e1\u0161a\u0165 kupuj\u00faci.<\/li>\n<\/ol>\n<\/li>\n
          3. \n

            Prevzatie tovaru<\/h3>\n
              \n
            1. Odosielanie tovaru sa uskuto\u010d\u0148uje prostredn\u00edctvom po\u0161ty alebo kuri\u00e9rskej spolo\u010dnosti (doru\u010dovacia slu\u017eba), tovar bude doru\u010den\u00fd na adresu uveden\u00fa v objedn\u00e1vkovom formul\u00e1ri.<\/li>\n
            2. Tovar sa v \u010dase, kedy ho poskytovate\u013e odovzd\u00e1 doru\u010dovate\u013eovi pova\u017euje za odovzdan\u00fd pre z\u00e1kazn\u00edka, od tohto okamihu zn\u00e1\u0161a z\u00e1kazn\u00edk v\u0161etku zodpovednos\u0165 za tovar.<\/li>\n
            3. Z\u00e1sielka v\u017edy obsahuje da\u0148ov\u00fd doklad (pr\u00edjmov\u00fd doklad alebo fakt\u00faru), v pr\u00edpade ak tieto neboli z\u00e1kazn\u00edkovi poslan\u00e9 elektronicky.<\/li>\n<\/ol>\n<\/li>\n
            4. \n

              Ochrana osobn\u00fdch \u00fadajov kupuj\u00faceho<\/h3>\n
                \n
              1. Pred\u00e1vaj\u00faci sa zav\u00e4zuje, \u017ee v\u0161etky osobn\u00e9 \u00fadaje kupuj\u00faceho, ktor\u00e9 z\u00edskal pri jeho registr\u00e1cii a objedn\u00e1vke bude spracov\u00e1va\u0165 v s\u00falade s platn\u00fdm z\u00e1konom \u010d. 101\/2000 Z.z. o ochrane osobn\u00fdch \u00fadajov v platnom znen\u00ed, tieto osobn\u00e9 \u00fadaje vyu\u017eije v\u00fdlu\u010dne pre svoju vn\u00fatorn\u00fa potrebu v s\u00favislosti s plnen\u00edm svojich z\u00e1v\u00e4zkov vypl\u00fdvaj\u00facich z k\u00fapnej zmluvy, resp. pri vyhodnocovan\u00ed prev\u00e1dzkovania, fungovania a hospod\u00e1rskych v\u00fdsledkov webovej str\u00e1nky www.spicehorse.eu, okrem pr\u00edpadov, kedy mu poskytnutie osobn\u00fdch \u00fadajov z\u00e1kazn\u00edka naria\u010fuje z\u00e1kon alebo rozhodnutie pr\u00edslu\u0161n\u00e9ho org\u00e1nu \u0161t\u00e1tnej spr\u00e1vy.<\/li>\n
              2. Poskytovate\u013e prehlasuje, \u017ee spracovanie osobn\u00fdch \u00fadajov kupuj\u00faceho vykon\u00e1vaj\u00fa v\u00fdlu\u010dne jeho odborne \u0161kolen\u00ed zamestnanci.<\/li>\n
              3. Kupuj\u00faci t\u00fdmto prehlasuje, \u017ee vyplnen\u00edm a potvrden\u00edm formul\u00e1ra \u201eKo\u0161\u00edk\u201c s\u00fahlas\u00ed, v zmysle \u00a7 5 ods. 2 z\u00e1kona \u010d.101\/2000 Z.z. so spracovan\u00edm svojich osobn\u00fdch \u00fadajov, ktor\u00e9 poskytol poskytovate\u013eovi.<\/li>\n
              4. Na ochranu osobn\u00fdch \u00fadajov poskytnut\u00fdch kupuj\u00facim sa vz\u0165ahuj\u00fa ustanovenia \u010d. 101\/2000 Z.z. v platnom znen\u00ed.<\/li>\n
              5. Z\u00e1kazn\u00edk sa na z\u00e1klade \u017eiadosti zo strany poskytovate\u013ea zav\u00e4zuje, \u017ee poskytne \u010fal\u0161ie \u00fadaje za \u00fa\u010delom overenia spr\u00e1vnosti, \u00faplnosti a pravdivosti \u00fadajov uveden\u00fdch kupuj\u00facim vo formul\u00e1ri \u201eKo\u0161\u00edk\u201c.<\/li>\n
              6. Pred\u00e1vaj\u00faci uzatvoren\u00fa k\u00fapnu zmluvu archivuje, pri\u010dom k tejto zmluve maj\u00fa pr\u00edstup v\u00fdlu\u010dne pracovn\u00edci ur\u010den\u00ed poskytovate\u013eom.<\/li>\n<\/ol>\n<\/li>\n
              7. \n

                Odst\u00fapenie od k\u00fapnej zmluvy (vr\u00e1tenie tovaru)<\/h3>\n
                  \n
                1. Z\u00e1kazn\u00edk m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy bez udania d\u00f4vodu do 14 dn\u00ed odo d\u0148a prevzatia tovaru. Pokia\u013e sa tak rozhodne, mus\u00ed tovar posla\u0165 sp\u00e4\u0165 poskytovate\u013eovi v stave zodpovedaj\u00facom nov\u00e9mu tovaru, bez po\u0161koden\u00ed, v p\u00f4vodnom obale spolu s visa\u010dkami a etiketami v stanovenej lehote. V\u0161etky n\u00e1klady spojen\u00e9 s vr\u00e1ten\u00edm tovaru zn\u00e1\u0161a z\u00e1kazn\u00edk. Po obdr\u017ean\u00ed vr\u00e1ten\u00e9ho tovaru poskytovate\u013e najnesk\u00f4r do 14 dn\u00ed vr\u00e1ti kupuj\u00facemu cenu zaplaten\u00fa za tovar, po odpo\u010d\u00edtan\u00ed v\u0161etk\u00fdch z\u00e1konne uznan\u00fdch poplatkov a n\u00e1kladov spojen\u00fdch s vr\u00e1ten\u00edm tovaru.<\/li>\n
                2. V pr\u00edpade \u017eiadosti o v\u00fdmenu tovaru alebo vr\u00e1tenie pe\u0148az\u00ed (vi\u010f. odsek 1), je z\u00e1kazn\u00edk povinn\u00fd vr\u00e1ti\u0165 v\u00fdrobok bez zn\u00e1mok pou\u017e\u00edvania, nepo\u0161koden\u00fd, so v\u0161etk\u00fdmi p\u00f4vodn\u00fdmi visa\u010dkami, v p\u00f4vodnom obale.<\/li>\n
                3. Pri vr\u00e1ten\u00ed tovaru je z\u00e1kazn\u00edk povinn\u00fd zvoli\u0165 si vhodn\u00fd obal, aby sa tovar pri preprave nepo\u0161kodil. Poskytovate\u013e navrhuje, aby z\u00e1kazn\u00edk tovar ur\u010den\u00fd na vr\u00e1tenie poistil. Tovar, ktor\u00fd bude pri preprave d\u00f4sledkom nevhodn\u00e9ho zabalenia po\u0161koden\u00fd poskytovate\u013e nevymen\u00ed, ani za\u0148 nevr\u00e1ti z\u00e1kazn\u00edkovi pr\u00edslu\u0161n\u00fa cenu.<\/li>\n
                4. Z\u00e1kazn\u00edk nie je opr\u00e1vnen\u00fd tovar vr\u00e1ti\u0165 poskytovate\u013eovi na dobierku, tovar poslan\u00fd na dobierku poskytovate\u013e neprevezme, a tovar bude z\u00e1kazn\u00edkovi vr\u00e1ten\u00fd bez zaplatenia po\u0161tovn\u00fdch n\u00e1kladov.<\/li>\n
                5. Z\u00e1kazn\u00edk je opr\u00e1vnen\u00fd objedn\u00e1vku zru\u0161i\u0165 (stornova\u0165) najnesk\u00f4r do 24 hod\u00edn od jej potvrdenia poskytovate\u013eom.<\/li>\n<\/ol>\n<\/li>\n
                6. \n

                  Z\u00e1ruka a reklam\u00e1cia<\/h3>\n
                    \n
                  1. D\u013a\u017eka z\u00e1ru\u010dnej doby sa riadi platn\u00fdmi ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka a je platn\u00e1 24 mesiacov s v\u00fdnimkami stanoven\u00fdmi z\u00e1konom. Z\u00e1ru\u010dn\u00e1 doba za\u010d\u00edna plyn\u00fa\u0165 prevzat\u00edm tovaru z\u00e1kazn\u00edkom, a predl\u017euje sa o dobu pr\u00edpadnej z\u00e1ru\u010dnej opravy.<\/li>\n
                  2. Pr\u00edpadn\u00e9 reklam\u00e1cie vybavujeme pod\u013ea bodu 9. t\u00fdchto V\u0161eobecn\u00fdch zmluvn\u00fdch podmienok, resp. v s\u00falade s platn\u00fdmi pr\u00e1vnymi normami Slovenskej republiky.<\/li>\n<\/ol>\n<\/li>\n
                  3. \n

                    Z\u00e1sady vybavovania s\u0165a\u017enost\u00ed<\/h3>\n
                      \n
                    1. Pred\u00e1vaj\u00faci m\u00e1 vypracovan\u00fd platn\u00fd reklama\u010dn\u00fd poriadok, prijat\u00e9 reklam\u00e1cie sa vybavuj\u00fa na z\u00e1klade tohto reklama\u010dn\u00e9ho poriadku.<\/li>\n
                    2. Reklam\u00e1cie t\u00fdkaj\u00face sa dodan\u00e9ho tovaru musia by\u0165 predlo\u017een\u00e9 pred\u00e1vaj\u00facemu v \u010do mo\u017eno najkrat\u0161om \u010dase, najnesk\u00f4r v\u0161ak do 7 kalend\u00e1rnych dn\u00ed.<\/li>\n
                    3. S\u0165a\u017enosti predlo\u017een\u00e9 kupuj\u00facemu s\u00fa zodpovedan\u00e9 do 14 dn\u00ed odo d\u0148a ich doru\u010denia. V pr\u00edpade, ak si reklam\u00e1cia vy\u017eaduje predv\u00eddate\u013ene dlh\u0161iu dobu spracovania, pred\u00e1vaj\u00faci t\u00fato skuto\u010dnos\u0165 avizuje z\u00e1kazn\u00edkovi do 14 dn\u00ed a uvedie, kedy m\u00f4\u017ee z\u00e1kazn\u00edk po\u010d\u00edta\u0165 s podrobnej\u0161ou odpove\u010fou.<\/li>\n
                    4. Zmluvn\u00e9 strany vykonaj\u00fa v\u0161etko v z\u00e1ujme toho, aby pr\u00edpadn\u00e9 vz\u00e1jomn\u00e9 spory vyrie\u0161ili zmierom.<\/li>\n
                    5. V pr\u00edpade s\u0165a\u017enosti je z\u00e1kazn\u00edk povinn\u00fd obr\u00e1ti\u0165 sa najprv na pred\u00e1vaj\u00faceho. S\u0165a\u017enosti je mo\u017en\u00e9 poda\u0165 aj prostredn\u00edctvom eur\u00f3pskej platformy na rie\u0161enie sporov online (European ODR platform).<\/li>\n
                    6. V pr\u00edpade, ak reklam\u00e1ciu uzn\u00e1 pred\u00e1vaj\u00faci ako opodstatnen\u00fa, pred\u00e1vaj\u00faci v\u00fdrobky bezplatne vymen\u00ed alebo oprav\u00ed.<\/li>\n<\/ol>\n<\/li>\n
                    7. \n

                      Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h3>\n
                        \n
                      1. Tieto V\u0161eobecn\u00e9 zmluvn\u00e9 podmienky s\u00fa platn\u00e9 v de\u0148 odoslania, a platia v znen\u00ed uvedenom na internetovej str\u00e1nke poskytovate\u013ea.<\/li>\n
                      2. Z\u00e1kazn\u00edk registr\u00e1ciou na str\u00e1nke s\u00fahlas\u00ed so V\u0161eobecn\u00fdmi zmluvn\u00fdmi podmienkami v znen\u00ed platnom v de\u0148 odoslania objedn\u00e1vky, ako aj so spotrebite\u013esk\u00fdmi cenami tovaru uveden\u00fdmi na str\u00e1nkach internetov\u00e9ho obchodu www.spicehorse.eu, ak nebolo v konkr\u00e9tnom pr\u00edpade preuk\u00e1zate\u013ene dohodnut\u00e9 inak.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

                        Tieto obchodn\u00e9 podmienky vstupuj\u00fa do platnosti d\u0148om 01. janu\u00e1ra 2018 a boli zmenen\u00e9 d\u0148a 01. janu\u00e1ra 2023.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                        V\u0161eobecn\u00e9 ustanovenia Tieto obchodn\u00e9 podmienky platia pre internetov\u00fd n\u00e1kup prostredn\u00edctvom webovej str\u00e1nky www.spicehorse.eu (alebo \u201ewebov\u00e1 str\u00e1nka\u201d), ako aj pre n\u00e1kup zrealizovan\u00fd vo forme e-mailu. Tieto podmienky bli\u017e\u0161ie vymedzuj\u00fa a upres\u0148uj\u00fa pr\u00e1va a povinnosti poskytovate\u013ea (\u201eprev\u00e1dzkovate\u013e\u201d, \u201dpred\u00e1vaj\u00faci\u201d), ktor\u00fdm je SpiceLife s.r.o. s\u00eddlo: Hadovsk\u00e1 870, 945 01 Kom\u00e1rno, Slovensk\u00e1 republika , I\u010cO: 36693359 a z\u00e1kazn\u00edka (\u201ekupuj\u00faci\u201d, \u201espotrebite\u013e\u201d). […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"\nVZP - Spicehorse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/arak.spicehorse.eu\/sk\/vzp\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VZP - Spicehorse\" \/>\n<meta property=\"og:description\" content=\"V\u0161eobecn\u00e9 ustanovenia Tieto obchodn\u00e9 podmienky platia pre internetov\u00fd n\u00e1kup prostredn\u00edctvom webovej str\u00e1nky www.spicehorse.eu (alebo \u201ewebov\u00e1 str\u00e1nka\u201d), ako aj pre n\u00e1kup zrealizovan\u00fd vo forme e-mailu. 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